Submitted by: Jennifer Cheek

Question: 1

What are the benefits of an HP document solution sale to both you and your customer?

A. increased sales of MFPs and greater customer satisfaction

B. increased sales of printers and a great deal for the custome

C. higher revenue and sales margins, and the opportunity to change the customer’s work methods to increase efficiency and reduce costs

D. higher sales volume and overheads, and the opportunity to change the customer’s work methods to increase head count and reduce costs

Answer: C

Question: 2

What can IT departments provide to justify spending on new projects?

A. ROI analysis

B. SAP analysis

C. ERP analysis

D. ROA analysis

Answer: A

Question: 3

What do IT departments need to do to gain support for new projects?

A. ensure the project comes in on budget

B. satisfy the issues of implementation, roll out, and support

C. satisfy the issues raised by finance and purchasing departments

D. ensure the project meets overall business strategy and identify the beneficiaries

Answer: D

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